This is a sample solution model Nex Agency proposes for this type of organisation, not the results of a specific client. Every organisation is assessed and the plan adjusted before rollout.
Common challenges
• Applicant data comes from many sources, is duplicated and often lacks the major of interest.
• The consulting team is large, but nobody is sure who called whom or how far each call went.
• Leadership struggles to see enrolment progress by major during the peak season.
What Nex proposes
• Collect data from forms, fair lists and ads into Nex CRM with automatic de-duplication.
• Sort applicants by major and region and assign them to consulting groups.
• A chatbot answers questions about entry scores, fees, scholarships and application documents.
• Progress reports by major: interested, applied, admitted, enrolled.
Rollout steps
1. Agree on the applicant journey and the status of each stage in the CRM.
2. Import existing data and connect forms and ads.
3. Set permissions for faculties, the admissions office and consultants.
4. Follow the reports daily during the peak season.
Metrics to track
• Interested applicants by major
• Application submission rate
• Admitted-to-enrolled rate
• Sources that bring the most enrolled students
Want to apply this model to your organisation? Leave your details and a Nex Agency specialist will assess your situation and propose a plan that fits your size and budget.